LocalGov Digital have published the Local Government Digital Service Standard. The Standard suggests a common approach for local authorities to deliver excellent quality, user centered, value for money digital services.
Created over the past two months, over 60 councils have had input into the Standard, including at a workshop at the Government Digital Service on 5th February, and a public consultation on a draft Standard between 29 February and 19 March. The Standard Steering Group met on 6th April and based on feedback in the consultation, agreed the Standard.
"This a big step forward for the way local government delivers digital", commented LocalGov Digital Vice-Chair Phil Rumens, "not only will it help create better services, it will enable this to happen in a more joined up way".
Over the next few months LocalGov Digital will be forming regional peer networks to support councils in adopting the Standard and publishing guidance on how best to implement each of the 15 points it contains. A Digital Service Standard Summit will be held in September 2016.