In April this year LocalGov Digital published the Local Government Digital Service Standard (LGDSS). The standard was inspired by the Digital by Default service standard for central government services created by the Government Digital Service (GDS) which has been adapted and is used around the world. It was published following an event in February hosted and supported by GDS and attended by councils around the country.
Now that the LGDSS is in place, we’re looking to identify how we should implement a service standard in a local authority context, to help provide a common approach to delivering user-centred digital services. We’ve produced guidance for each point of the LGDSS. Now we want to understand how to provide the best of our expertise across the sector to collaborate and support each other, including through regional peer groups.
The first regional peer group meeting will be held in London, with support from the Greater London Authority. We’re inviting people creating and delivering digital services at councils in London to discuss how to make better local services using the LGDSS, and how we can work together as neighbours to use our collective skills and experience to improve services across the region.
If you work for a council in London and would like to come along on Thursday July 7th, please register your free attendance.