Summit Speakers Announced

Launched by LocalGov Digital in April 2016, the Local Government Digital Service Standard (LGDSS) suggests a common approach to creating good quality, user centred digital services.

On 19th September over 100 people working for local and central government will be at City Hall in London for the Service Standard Summit, to listen and ask questions to those leading the way in delivering digital public services to nationally recognised standards.

Attendees will hear from Olivia Neal, Head of Standards Assurance and Technology Policy at the Government Digital Service and Kit Collingwood-Richardson, Head of Product Delivery for the Universal Credit programme at the Department for Work and Pensions about how working to central government’s Digital by Default Standard has created better services and saved millions annually.

Natalie Taylor, Senior Manager Digital Transformation will talk about regional peer groups and how the Greater London Authority can support councils, and from local government, Matthew Cain, Head of Digital at Buckinghamshire County Council and Paul Ward, Head of ICT Strategy, Systems & Development for Coventry City Council will discuss how their councils are already using the LGDSS.

You can read more about each speaker here.

Between 1pm to 2pm there’s a Networking Lunch sponsored by Kable, and refreshments throughout the day are sponsored by MySociety.

The afternoon features practical hands on workshops on how to deliver local government services to the Standard split into five topics:

  • User needs/testing
  • The team supporting the service
  • Digital inclusion and Assisted Digital
  • Technical architecture and code
  • UX and content design

You can read more about the workshops here.

The event is fully booked, but you can sign up to the wait list here, and join in the discussion before, during and after the event on Twitter using #LGDSS.

As more councils start to use the Standard, the opportunities for collaboration and peer reviews increase. The Summit provides a catalyst for many more local authorities to think, do and share around creating cheaper, better digital services to meet user needs.