Summit Success

The LocalGov Digital Service Standard Summit saw 150 people working in central and local government come together at City Hall, London on Monday 19 September, for the launch of the Local Government Digital Service Standard.

Attendees and online viewers saw presentations from people leading the way in delivering better, cheaper services for government and local authorities to a Digital Service Standard.

From the the Government Digital Service (GDS) Olivia Neal spoke about being the change, Kit Collingwood-Richardson talked about her work at the Department of Work and Pensions, and from Local Government Matthew Cain and Paul Ward spoke about how they're transforming service delivery by using the Standard at Buckinghamshire County and Coventry City councils.

The day was supported by the Mayor of London, and Natalie Taylor of the GLA spoke about her experience of delivering digital, both at a national and city wide level.

Phil Rumens, Co-Chair of LocalGov Digital said "When we first talked about putting on an event to launch the Service Standard I thought it would be 20 people in a dingy council meeting room. It's testament to the amount of interest in doing digital properly in local government that 150 people gathered on a Monday morning in City Hall".

The afternoon saw five hands-on workshops specific topics relating to the Standard, with civil servants working in central government digital teams donating their professional time to help out councils.

Olivia Neal, Head of Standards Assurance and Technology Policy at the GDS wrote about the event "I hope that all of these innovative, brilliant, tenacious people took away from the event the understanding that they are part of a wider movement of change, which will support them".

Councils to already signed up to implementing the Standard include

  • Buckinghamshire County Council
  • Camden Council
  • Coventry City Council
  • Devon County Council
  • Gloucestershire County Council
  • Oxford City Council
  • Surrey County Council
  • West Berkshire Council

If you’re in Local Government, you can sign up to the Local Government Digital Service Standard here and think, do and share with other councils to create better, cheaper, services.


The event was notable as one of few on government digital, where the majority of the panel of speakers were women.

The Networking Lunch was sponsored by Kable, and refreshments were sponsored by MySociety.

You can read Olivia Neal's blog piece on being the change here and more about the event here.